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Client story

Nova

Eindhoven

Nova paid €1,050 for a small flat in Eindhoven and already knew that was too much, but she didn’t want any hassle. Until she read the stories of others on the website and thought: a video call can’t hurt. Jan took everything over, it turned out her rent should have been almost halved, and she got money back. "I encourage everyone to claim it back."

Basic rent per month

Before

1050

Now

527

523

After that call, all my worries were gone.

Nova

I lived in a fairly small flat in Eindhoven. Actually, I knew from the start that the rent was on the high side: €1,050 for an unfurnished home. But these days you’re just glad to find anything at all. I noticed some damage and a few problems here and there, but I let it be, because I was mostly relieved to have something. As an entrepreneur my income varies, and at the time I was still renting on my own. Whenever I talked to people about it, I always said I paid a lot of rent.

I did sometimes think about a rent reduction, but I didn’t want any hassle with the landlord. So the first time I heard about Huurfix, I did nothing with it, haha. I immediately assumed it would cost me money or cause trouble. By now I’m happy where I live, with a pleasant landlord, so really I just wanted to close that chapter. But a few weeks later I had a look at the website anyway, saw all those stories from others, and thought: well, a video call can’t hurt.

After that call, all my worries were gone. Jan said he would take care of everything and that I wouldn’t have to contact the landlord. He explained everything clearly and came across as confident. In the end my rent turned out to be far too high: it should have been almost halved, and I got the overpaid rent back. I encourage everyone to claim it back where they can. I would certainly recommend Huurfix.

Nova

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