Customer Stories: Rent Reductions in Practice | Huurfix

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Portrait of Veerle, a Huurfix customer Huurfix Amsterdam

Veerle

Veerle has been living in a 37 m² attic apartment in Amsterdam Oud-West for four years, where her rent kept going up every year until it reached €1,238.08. She could no longer afford to save money or go on vacation. Thanks to Huurfix , her rent Huurfix down Huurfix almost €450 a month. “They handled it like pros—I highly recommend them!”

Portrait of Ervin, a Huurfix customer Huurfix Eindhoven

Ervin

Ervin's 38 m² one-bedroom apartment in Eindhoven came with a rent that seemed completely out of proportion. He turned to Huurfix, his rent dropped by €335 a month, and after living there for almost two years, he got a significant amount back. "You have options, and Jan makes the process incredibly easy."

Eronmonse

Eronmonse moved to Eindhoven for a new job and, in a desperate search for housing, agreed to a rent that he later learned was overpriced. When he discovered that Huurfix look into the matter, it confirmed that he was overpaying. Jan took over the entire case, and his rent was officially reduced, with €18,831.62 in overpaid rent refunded. “Please check if you’re also overpaying—it’s absolutely worth it.”

Portrait of Ronald, a Huurfix customer Huurfix Hilversum

Ronald

Ronald used Kamernet to look for affordable housing in Hilversum, close to his full-time job, and could never understand how rent prices could be so high. He Huurfix through Instagram. After six months, his rent went down Huurfix €416.69 per month. “Now I can choose to enjoy my free time more.”

Portrait of Simone, a Huurfix customer Huurfix Den Bosch

Simone

Simone rented a 49 m² apartment in Den Bosch and found that her interactions with Huurfix were quick and smooth Huurfix the start. Within a week, the rent reduction had already been arranged directly with the landlord, without any hassle. Her rent went down by €164 per month. “It gives me peace of mind to leave it in the hands of a company that knows what it’s doing.”

Portrait of Btissam, a Huurfix customer Huurfix Eindhoven

Btissam

Btissam paid €1,295 for a 40 m² apartment and thought it was too much for the size. An expensive lawyer who charged by the hour put her off, until Huurfix a letter from Huurfix : pay only if it works. After months of work on their end and none on hers, her rent dropped by €355 a month. "A win is a win."

Portrait of Coen, a Huurfix customer Huurfix Den Bosch

Coen

Coen was spending a large portion of his monthly salary on his 51 m² apartment in Den Bosch. Curious about the new points-based law, he Huurfix to Huurfix . Even when the landlord objected, Huurfix stood Huurfix : the rent was reduced after all, and Coen received a refund of €4,190.45. “That feels good.”

Portrait of Sam, a Huurfix customer Huurfix Rotterdam

Sam

Sam moved to Rotterdam in 2023 to rent a 17 m² room for his studies, but the reality fell far short of his expectations. After he moved out, he found Huurfix, who reviewed his case for free and were clear from the start about what was possible. He ended up getting €6,327.30 back. "More than I could have ever imagined."

Portrait of Sterre, a Huurfix customer Huurfix Enschede

Sterre

Sterre was looking for an affordable rental in Enschede without roommates, and noticed that her rent was rising every year while her living conditions remained poor: drafts, cold, and a broken heating system. She wondered if that was really fair. Jan helped her make sense of it all and walked her through the process step by step, and her rent was reduced. "I would definitely recommend this if you have any doubts about your rent."

Portrait of Emir, a Huurfix customer Huurfix Utrecht

Emir

Emir and his girlfriend had been living together in Utrecht for years for €1,500 a month, a price that seemed normal for the city. Still, they were constantly surprised by the ratio of rent to square meters, so they had it checked out. Jan took over the process and handled everything for them. Their rent went down by over €630 a month. “For this reason alone, I’d recommend everyone to hire Jan.”

Portrait of Ivan, a Huurfix customer Huurfix Eindhoven

Ivan

Ivan and his girlfriend Ecaterina were already about to move out of their apartment in Eindhoven—a cold, damp place that cost €1,250 a month and where something was always breaking—when they found Huurfix. Jan took over the case, and two months later they had €10,000 back. "We're now planning our trip to Japan with the money we got back!"

Portrait of Niek, a Huurfix customer Huurfix Groningen

Niek

Through a friend of a friend, Niek found a 24 m² studio on the outskirts of Groningen—a nice, quiet place, but pricey: €900 all-inclusive. He saw Huurfix Instagram and thought, “What do I have to lose?” Jan helped him through the entire process, including protecting him from annoying messages from the landlord. His rent went down by €58.82 per month. “So, nothing to lose.”

Portrait of Rajat, a Huurfix customer Huurfix Utrecht

Rajat

Rajat rented a compact 32 m² studio in Utrecht for €900 a month and suspected the price didn't match the points system, but wasn't sure how to verify it himself. Huurfix the case to the Rent Commission, which set a fair rent of €324.40. Rajat received a refund of approximately €3,820 in overpaid rent. "I knew exactly where the case stood."

Portrait of Jara, a Huurfix customer Huurfix Leiden

Jara

Jara and her roommate Julia found a centrally located, modern place in Leiden, but it was quite small for the high rent. When the new points system was introduced, they had it reviewed and it turned out the rent was way too high. Jan took over the case, and they received a substantial refund. “We were able to just carry on with our lives.”

Portrait of Bradley, a Huurfix customer Huurfix Tilburg

Bradley

Bradley paid €820.18 for a 29 m² studio and thought that was a bit on the high side. He Huurfix through an ad, which promised a “no cure, no pay” policy. The process took six months due to a backlog at the Rent Commission, but ultimately resulted in a lower rent. “It wasn’t the biggest reduction, but every little bit helps.”

Portrait of Hugo, a Huurfix customer Huurfix Eindhoven

Hugo

Hugo's rental contract in Eindhoven was disguised as a "short-stay" arrangement to circumvent tenant protections. The Rent Commission agreed that the classification didn't hold up but still dismissed the case on a technicality. Jan took the case to the subdistrict court, assuming the legal risk himself, and the judge ruled entirely in Hugo's favor: €2,109.40 in reimbursement. "I am grateful to Jan for righting this injustice."

Portrait of José, a Huurfix customer Huurfix Haarlem

José

José reached out to Huurfix feeling uncertain and uninformed when dealing with other companies. From the very first contact, Jan was clear and transparent about the process, the risks, and the expected outcome, and he even made sure that long-standing maintenance issues were addressed by the landlord. José’s rent was reduced by almost 50%. “Professional, well-organized, and reliable.”

Portrait of Rizwan, a Huurfix customer Huurfix Hoogeveen

Rizwan

At first, Rizwan was skeptical about Huurfix even thought it might be a scam. His landlord wanted to sell the property, but he really wanted to keep living there. Jan took plenty of time to address all his questions and concerns, and in the end, the rent for his apartment in Hoogeveen went down. “A real win-win situation for me.”

Portrait of Amir, a Huurfix customer Huurfix Maastricht

Amir

Amir and his wife spent a long time looking for their 55 m² apartment in the center of Maastricht, an old, drafty building that cost a fortune to heat. The rent seemed high, so they asked Huurfix look into it. Jan took the whole case off their hands, and their rent dropped from €1,154 to €867 a month. "We barely noticed that there was a process underway at all."

Portrait of Laz, a Huurfix customer Huurfix Amsterdam

Laz

Laz had been living in his cozy studio in central Amsterdam for over two years, knowing that the rent was wildly out of proportion to the space. When the new points system was introduced, he saw his chance and asked Huurfix handle it. Jan managed the entire process, and his rent dropped by more than €849 a month—over half. "Transparent and reassuring from start to finish."

Nova

Nova paid €1,050 for a small apartment in Eindhoven and actually already knew that was too much, but she didn’t want any hassle. That is, until she read other people’s stories on the website and thought: a video call can’t hurt. Jan took care of everything; it turned out her rent should have been cut nearly in half, and she got a refund. “I encourage everyone to claim a refund.”

Portrait of Bobbie, a Huurfix customer Huurfix Den Bosch

Bobbie

Bobbie wanted to live on her own in Den Bosch and found a small 23-square-meter apartment close to work and family, but the rent was actually too high. Due to the housing shortage, she agreed to it anyway. Through a colleague, she was referred to Huurfix, which took over all communication. Her base rent was significantly reduced, and she received a €2,700 refund. “I felt supported right away.”

Portrait of Egor, a Huurfix customer Huurfix Eindhoven

Egor

Egor moved to Eindhoven for work and, after submitting more than a hundred applications, had to settle for a small, overpriced apartment because it was his only option. Months later, he learned that he could get a refund for the excess rent he had paid. All Egor had to do was send in the documents; within weeks, he received €10,000 back. "I was extremely happy that justice prevailed."

Portrait of Melody, a Huurfix customer Huurfix The Hague

Melody

After a breakup, Melody quickly found a 30-square-meter apartment in The Hague—small and above her budget, but she had no other choice. The high rent was starting to weigh on her. Through a colleague, she found Huurfix, which took care of everything. Her rent went down by over €300 a month, and she even got some of it back. “Especially how easy it all was.”

Portrait of Charmilla, a Huurfix customer Huurfix Leiden

Charmilla

Charmilla rented a 42-square-meter apartment in Leiden and got into a dispute over the service charges. She didn’t know how to resolve it. Huurfix of everything: her rent turned out to be much too high and was reduced with a refund, and a court case was settled for €4,000. “I didn’t have to worry about anything anymore.”