I moved to Utrecht and rented a compact 32 m² studio in a nice, quiet neighborhood. The monthly rent was €900, which seemed high for the size and condition of the place. I suspected the rent wasn't in line with the points system, but I wasn't sure how to verify or challenge it on my own.
Mostly, I felt frustrated. The price-quality ratio didn't make sense, and I was worried that speaking up might damage my relationship with the owner. I also didn't have time to figure out the legal details of the points system and the Rent Tribunal process on my own.
Once Huurfix over, everything was clear and efficient. Jan explained the points system, gathered the necessary documents, and handled the Rent Tribunal process from start to finish. Communication was transparent, the timelines were realistic, and I always knew exactly where the case stood. The Rent Commission set a reasonable rent of €324.40, and I received a refund of approximately €3,820 in overpaid rent, plus statutory interest. With that money, I’m treating myself to a weekend trip to Lapland to see the Northern Lights!

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