Rajat

I moved to Utrecht and rented a compact 32 m² studio in a nice, quiet neighbourhood. The monthly rent was € 900, which felt steep for the space and the condition. I suspected the rent wasn't aligned with the points system, but wasn't sure how to check or challenge it on my own.

Mostly I felt frustrated. The price-quality ratio didn't make sense, and I worried about pushing back in case it damaged the relationship with the owner. I also didn't have time to figure out the legal details of the points system and the Rent Tribunal process myself.

Once Huurfix took over, it was clear and efficient. Jan explained the points system, gathered the right documents, and handled the Rent Tribunal steps end to end. Communication was transparent, timelines were realistic, and I always knew exactly where the case stood. The Huurcommissie set a reasonable rent of € 324.40, and I received around € 3,820 in overpaid rent back, plus statutory interest. With that money, I'm treating myself to a weekend trip to Lapland to see the Northern Lights!